Northgate Managed Services - Our Services

Taking control of your IT so it's an asset not a problem

Northgate Managed Services specialises in providing flexible ICT managed service solutions to organisations of all sizes across a wide range of sectors. From outsourcing your complete ICT infrastructure to managing an individual element, we can tailor our solutions to meet your individual needs.

Working in partnership, Northgate has a wealth of experience in delivering managed service solutions, we:

• support over 1,200 schools and 380,000 learners and teachers in the UK, delivering the largest education ICT managed service programme in Europe
• manage the largest utility ICT contracts in the UK, responsibe for the distibution and supply of almost 750 000 homes and businesses
• support over 10,000 local authority IT users and is working in partnership with them to support their transformation agenda

With our managed service solutions, organisations can focus on what they do best - delivering responsive services to their customers and citizens. Our managed services are flexible and scalable, designed to meet our customers needs and keep pace with change.

As an independant provider we develop technology partnerships to ensure that we deliver the best possible service for our customers.

Our managed services are underpinned by our ITIL Service Desk which support organisation's IT infrastructure 24/7 and offers much more than resolution of IT issues. Using ITIL best practice service management tools, we ensure it delivers strategic outcomes, not only addressing the technology issues but the business' performance as a whole, maximising the return on investment.

We have been working in partnership with Hartlepool Borough Council since 2001, delivering a complete end-to-end ICT Managed Service solution. View this short video to hear how Northgate is helping Hartlepool delivery its Transformation Programme to achieve cost efficiencies and improved services to citizens.

Hear how Hartlepool Borough Council are benefiting from Northgate's managed service

Contact us to find out more about our ICT managed services

See below for our full range of Managed Service solutions

• David Knox, Headmaster, Ballyclare High School, Specialist ICT Status School, Northern Ireland

  "I'm very proud of the successes of the school and particularly for this formal recognition which places us at the forefront of ICT learning in the UK. Our pupils have enjoyed success at all levels over the years and increasingly I believe that the effective integration of ICT into the classroom has made an important contribution to that achievement. Our pupils are gaining value and our results prove that they are benefiting from the innovative approach to learning that we have embraced."

• John O'Flaherty, ICT Co-ordinator, St Marys College, Londonderry

  "Buying into the managed service has removed the burden of managing and maintaining the IT systems from the school.In our experience, the professionalism and technical support provided by Northgate has been outstanding. Schoolsshouldn't have to get involved in technical issues and the managed service eliminates the need for this. Northgate is used to working with schools and the kind of managed service they offer is flexible and tailored to meet the specific needs of St Mary's."

• Mark Davies, Chief Executive, Bridge Learning Campus, Bristol

  "The managed service has played a pivotal role in the success of the ICT provision at Bridge Learning Campus. Working with ICT professionals means we receive robust, cost-effective and most importantly, personalised technologies matched to the learning needs of students. This has instilled confidence in staff who no longer feel frightened to try out new technologies with their students."