Northgate Managed Services

Capita Managed IT Solutions has designed and implemented a new ICT infrastruture for CHILDREN 1ST. The project includes:
 

• A robust and reliable Wide Area Network
• Virtualised servers and centralised data storage
• Desktop delivery refresh with Thin Client Devices
• New telephony solution using Microsoft Technologies

Results include:

• Improved communication & collaboration
• Reduced ICT time, costs and maintenance time
• Enhanced data security
• Increased operational efficiency

This project known as the ‘Enduring Solution’ commenced in 2010 and was launched in May 2012.

The Enduring Solution project provided NIE and Power NI with modern IT solutions and infrastructure supporting a flexible and scalable platform for the open electricity market.

Northgate delivered, implemented and managed a Clincial Portal service for an NHS Consortium made up of NHS Lothian, NHS Fife, NHS Borders and NHS Dumfries and Galloway.

Key Drivers

• improve patient care
• reduce medical risk
• increase efficiencies
• share patient data across boards
• reduce/remove complexity of password management
• Maximise the use of existing legacy systems

The clinical portal pulls information from a number of clinical systems including SCI Store, PACs, Emergency Care Summary (ECS), Labs systems and the respective PAS/PMS systems in operation to offer the clinician a single view of the patient with all relevant information.  

The wide area service originally part of Leicester’s Building Schools for the Future programme has provided a flexible, robust and scalable ICT service for a number of secondary schools in Leicester city.

Northgate has worked closely with each individual school to deliver a solution tailored to their individual requirements, ranging from an ICT managed service to consultancy and project based solutions to continue to deliver cost savings and operational efficiency improvements within the schools. 

Across Leicester 23 schools will benefit from various levels of an ICT service, tailored to their specific requirements.

Hartsbrook E-ACT Free School, located in Tottenham, London opened its doors on the 10^th of September.  The Free School is temporarily located on the ground floor of The College of Haringey, Enfield and North East London’s Tottenham Green Campus while their new school is being built.

Northgate Managed Services, E-ACT and Microsoft have worked closely together to provide a cloud based service to Hartsbrook E-ACT Free School, with all IT services hosted in the public cloud and no physical servers located on school premises. Hartsbrook Free School are the first primary school in the UK to implement a Microsoft cloud based solution including Windows 8

The school plan to continually extend curriculum delivery across various devices and enhance students IT skills through the adoption of Microsoft Surface devices and Windows phones, and are planning on participating in a pilot in the near future.

Northgate Managed Services is working as an active, long term ICT partner to E-ACT, providing ICT services to its 27 academies and 2 Free Schools.

The ICT Service includes:

• Provision of a Wide Area Network
• Common Telephony System
• Microsoft Office 365 Cloud Solution
• SharePoint Online portal
• ICT infrastructure services
• Consultancy and change management
• Various levels of ICT support

Northgate and E-ACT will continue to work together developing a long term partnership to share knowledge, provide an innovative and reliable IT service and aid E-ACT in growing their academy and Free School base.

An audit of Christian Aid’s office-based operations identified an ageing ICT infrastructure with high maintenance costs. This was an area where cost savings could potentially be made.

Northgate has worked with Christian Aid to deliver the refresh of the UK and Irish PC estate, the implementation of a comprehensive training schedule for staff, and the introduction of a predictable and flexible billing structure.

Working with Northgate Managed Services, NHS Fife have implemented 3 key solutions to improve the patient experience and efficiencies:

• Single Sign on access to multiple systems for clinicians
• Clincical Portal for access to patient summary information extracted from multiple systems
• Observation and Assessment tool for recording observations electronically and supporting Early Warning Scores and manage early intervention.

Key Benefits:

• Improved access to patient data
• Improved security
• Improved efficiency
• Increased staff productivity
• Reduced costs

DARD required an upgrade of the underlying database of the GASGIS system from Oracle Enterprise Version 9i to Oracle 11g R2.

Northgate managed GASGIS Oracle database upgrade project, working closely with DARD to ensure that the project was delivered within defined timescales and to meet client requirements

Challenge
Oracle premier support for v1.5.20 of CC&B was due to end in June 2011, therefore it was imperative that Energia upgraded to the latest version in line with this date.

Solution
Northgate undertook development to upgrade specific custom code modules, interfaces and reports to be aligned with v2.3.1 of CC&B.

Result
Northgate met all the objectives of the Energia CC&B upgrade project, delivering a solution which met all requirements in an agreed timescale.