Quality Accreditation
Northgate aims to establish and maintain processes, which form a Quality Management System that meets international standards.
Northgate holds the following accreditations
 | ISO/IEC 20000-1:2005 IT Service Management System The provision of IT Service Management activities to the Northern Ireland Education Boards The provision of IT Service Management activities to Utilities Companies in Ireland |
 | ISO/IEC 27001:2005 Information Security Management System Provision of data centre services (Hillview house data centre) |
 | ISO 9001:2008 Quality Management System The provision of field and managed services for the support of IT systems. The development , provision and support of software solutions and business services. |
 | BS2599-2 Business Continuity Management System (BCMS) Northgate achieved the standard for its business in recognition of the robust processes and plans it has put in place to ensure continuity of service for its customers in the event of unexpected incidents, such as power failures or natural disasters. |
People Accreditations
 | Northgate Managed Services is accredited by Investors in People |
 | Northgate Managed Services has been awarded the prestigious Customer First UK Standard for its work within the Education sector. The company has been highly commended for its strong client relationships, commitment to after-service provision, meticulous feedback strategies and staff enthusiasm. |
